Neo L154 Wireless Handheld Ultrasound

Cancellation Fee

If you cancel your order after payment but before it has been shipped, a 3.5% cancellation fee will apply.

Returns

We offer a 30-day return policy, allowing you 30 days from receiving your item to exchange it for a product of equal or greater value. To qualify for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Damages and Issues

Please inspect your order upon receiving it. If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can address the issue and make it right.

Exchanges

The quickest way to get what you want is to return the item you have. Once your return is accepted, you can then make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, letting you know whether your refund is approved. If it is approved, you will automatically receive credit for an equal or greater purchase.

Android

• Google Pixel 6
• Samsung Galaxy S23 Ultra
• Samsung Galaxy S21
• Samsung Galaxy S10
• Samsung Galaxy Tab S9 FE
• Samsung Galaxy Tab S9
• Samsung Galaxy Tab S8
• Samsung Galaxy Tab S7
• Samsung Galaxy Tab S6
• Samsung Galaxy Tab S6 Lite (2022)

iOS Devices

• iPhone X/ 11/ 12/ 13/ 14/ 15
• iPad Pro Gen 4/
• iPad Air Gen 4/ 5
• iPad Gen 9
• iPad mini-Gen 6

2 year warranty covering manufacterer defect. 

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